King's College London Sucks!!

Attention, attention, King's College London (KCL) is closed for the day due to a power failure in the area... Well that is what I heard from, Vadim on the way to college yesterday travelling PEAK I should say. It isn't their fault I have to be honest, but they should at least have warned us about it. Oh yeah, they couldn't since their website and email service was down... so yeah, I went to the college yesterday since I had the ticket anyway and as I got to the college all that was shown was a little sign on the window, a hand drawn A4 piece of paper saying something about it being closed and people who are to repair the system would have to go somewhere and await further instruction or something like that. There was 200+ students waiting, confused outside, and there was not one sign saying what student should do. I mean KCL is a joke. They don't care about us, their "students" at all.

Also the fact that their whole web system is located in the Strand, the campus that had the power cut, not one person could be informed about it, even the lecturers didn't know what was going on. I mean this is just bad planning from the guys not only on infrastructure but also in terms of personal relations with no one really telling us what the hell we should be doing.

And the day after the power cut, KCL sent an email to everyone saying that they were sorry about the power cut, which is at minimum one should expect from a organisation such as KCL, but they had the cheek to say that KCL has done a good job at handling the situation and that everyone involved in making sure that the college was back in order should be congratulated. More like some of them should get the sack. In the first place, the web system should not have gone down and it was the people implementing and planning the infrastructure of the computer system are at fault and should get a good telling off. The handling of the situation was poor. They could have put better signs up directly talking to the students on what to do. There should be a help desk on site assisting people on what they should do, or a person directing students to the waterloo campus help desk for further information, since classes still could have gone on around at other campuses. So KCL, you didn't do a good job and shouldn't be patting yourself on the back. You should be telling students how sorry you are for not considering us at all and that you should offer some compensation to poor students who paid good money to come all the way to attend university to gain a good education at your institution. Something in the region of say £1000 each please :D ... hehehe...

Anyway enough of that, don't want this post to be all negative... but to be honest, other than that I don't think I have anything else to say, and that was some piece of writing I have produce and it did take a long time. I think I deserve a pat on the back now for my effort.. ;) LOL...


Popular posts from this blog

Android UX: Should the "Up" button die???

Blogger enables https for custom domains!

Buffer Overflow explained, well worth the long read